I've spoken on several occasions about all of the different things that I do at Heritage Greens. I work very hard to keep my residents' lives as close to normal as possible through all of these daily changes in the world. And I'm not the only one at work doing this. You will see people crossing over departmental lines in order to help out and that's a wonderful thing to see.
Days can get long and tough. You take on additional responsibilities because you want to help your fellow associates and help to even out the burden we are all facing. It really is essential, for me, to take time to take care of myself. I did not do it as much during the first wave of the pandemic because I was in worker mode. It definitely took its toll on me and I learned not to do that again. We have changed some of our policies at work in order to protect our residents. Some people may look at it as taking a step back, but that's not really the case. It's doing what needs to be done so that we can all move forward.
And with those precautions comes paying closer attention to the residents so that they do not get worried about why we're doing what we're doing. And making sure that they do not close themselves off. That's really an unhealthy aspect of this pandemic that I have witnessed. It's exhausting for all of us...both mentally and physically.
But then I hear something that makes it all worth it. Last week, I emailed a family member about some long term care insurance information concerning her dad. I also told her about taking her mom to lunch with some friends and having a wonderful time. And she wrote me back to talk about the insurance but she also took the time to thank me. She thanked me for "being a bright spot in so many lives. That is a true blessing." Needless to say, that made me feel good. I take pride in knowing that families know that I care. It gives them comfort and I am proud to be able to provide that...especially now.
That is all
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